![]() Return Period: You have a 30 day period from the date of purchase to initiate a return for a full refund. This includes the original packaging, all accessories, tags, labels, and any promotional materials that were included with the product. Condition of Items: Items must be returned in new condition to be eligible for a full refund. Please review the following guidelines to initiate a return: 1. If for any reason you are not satisfied, our return policy ensures a hassle-free process. We want you to be completely satisfied with your purchase. Thank you for your support! Return Policy If you have any questions or concerns, please don't hesitate to reach out to our customer service team. We value your satisfaction and strive to provide a smooth return experience. Please note that any items returned in a condition other than new, including signs of wear, damage, or missing components, may result in a partial refund or denial of the return. Refunds may take between 3 and 10 days to process depending on the payment method. Upon successful inspection, we will process a full refund to your original payment method. Inspection and Refund: Once we receive the returned items, our team will inspect them to ensure they are in new condition. Exceptions may be made for defective items or for unforeseen circumstances at the discretion of our support staff. ![]() Return Shipping: You are responsible for arranging and covering the cost of return shipping. Return Process: To initiate a return, please contact our customer service team at We will guide you through the return process, provide you with a return authorization, and address any questions you may have. Proof of Purchase: A valid proof of purchase, such as an order number or receipt, is required to process a return. After this period, refunds may be subject to approval and restocking fees. Our standard lead time for coffee cup printing is 3 - 4 weeks from approval of artwork, free artwork (from a logo AI or PDF file).We want you to be completely satisfied with your purchase. Lids sold separately, matching lids in the description link below. They are printed in CMYK full colour with a matt or gloss finish. ![]() Suited for hot and cold beverages such as Coffee, Latte, Cappuccino, Hot Chocolate, Espresso, Tea, and Soup. Coffee cup printing - Ideal for brand promos and exposure. Double wall paper cups make an excellent choice for any business looking for paper cup branding. This makes them an excellent choice for most retailers - 100% recyclable and are made from paper sourced from FSC approved and managed forests. Removing the need for an additional sleeve when serving hot drinks. Double-wall paper cups are made of 2 layers of paperboard used for added insulation. PackGenie are the go to printed cup company, providing a multitude of business' high quality personalised paper cups across the UK. 16oz Double Wall Personalised Takeaway Coffee Cups - PE Lined
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